Please read these Terms and Conditions carefully before using the Image Digital website or engaging our services. By accessing our website or entering into a service agreement with us, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. About Us

Image Digital ('we', 'us', 'our') is a marketing and public relations agency specialising in the beauty, fashion, lifestyle, wellness, and non-profit sectors. We provide strategic marketing, brand development, social media management, content creation, and PR services.

Contact: hello@imagedigitalagency.com  |  Website: www.imagedigitalagency.com

2. Use of Our Website

By using our website, you agree that you will:

•       Use the site for lawful purposes only

•       Not reproduce, distribute, or commercially exploit any content without our written permission

•       Not attempt to gain unauthorised access to any part of the site or its underlying systems

•       Not transmit any harmful, offensive, or disruptive content

We reserve the right to restrict or terminate access to our website at our discretion, without notice.

3. Our Services

3.1 Service Agreements

All services provided by Image Digital are governed by a separate client agreement or proposal signed between Image Digital and the client. These Terms & Conditions apply in conjunction with any such agreement. In the event of a conflict, the specific client agreement shall take precedence.

3.2 Scope of Work

The scope, deliverables, timelines, and fees for each project will be outlined in a written proposal or contract. Any work requested outside the agreed scope will be subject to additional fees and a revised agreement.

3.3 Client Responsibilities

To enable us to deliver our services effectively, clients agree to:

•       Provide accurate, complete, and timely information and materials

•       Designate a point of contact authorised to make decisions

•       Review and approve deliverables within agreed timeframes

•       Ensure that any materials provided to Image Digital do not infringe third-party intellectual property rights

4. Payments and Invoicing

All fees are invoiced directly by Image Digital and are subject to the payment terms outlined in your client agreement. Standard payment terms are 14 days from the date of invoice unless otherwise agreed in writing.

Late payments may be subject to a late payment fee of 5% per month on outstanding balances. Image Digital reserves the right to pause or suspend services in the event of non-payment.

5. Intellectual Property

5.1 Our Content

All content on the Image Digital website, including text, graphics, logos, and images, is the intellectual property of Image Digital or its licensors and is protected by applicable copyright and intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

5.2 Client Work

Upon receipt of full payment, Image Digital assigns to the client all rights to the final deliverables created specifically for that client, unless otherwise agreed in writing. Image Digital retains the right to use work in its portfolio and for promotional purposes unless the client expressly requests otherwise.

Any pre-existing tools, templates, frameworks, or methodologies used by Image Digital in delivering services remain the intellectual property of Image Digital.

6. Confidentiality

Both parties agree to treat as confidential any proprietary, sensitive, or non-public information shared in the course of the business relationship. This obligation of confidentiality survives the termination of any service agreement. Image Digital will not disclose client information to third parties except as necessary to deliver the agreed services or as required by law.

7. Third-Party Tools and Services

Image Digital uses a range of third-party platforms and tools to deliver its services, including but not limited to email marketing platforms, CRM systems, project management tools, social media scheduling tools, and analytics platforms. While we select reputable providers, we are not responsible for the availability, performance, or data practices of third-party services. Use of such tools may be subject to those providers' own terms and policies.

8. Limitation of Liability

To the fullest extent permitted by law, Image Digital shall not be liable for:

•       Any indirect, incidental, or consequential loss or damage arising from use of our website or services

•       Loss of revenue, profits, data, or business opportunities

•       Any errors, omissions, or inaccuracies in content published on third-party platforms

•       Any interruption or failure of our website or third-party tools

Our total liability to any client shall not exceed the total fees paid by that client in the three (3) months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Image Digital, its directors, employees, and contractors from and against any claims, damages, losses, or expenses (including legal fees) arising from your use of our website or services, your breach of these Terms, or any content or materials you provide to us.

10. Termination

Either party may terminate a service agreement in accordance with the notice period specified in the client contract. In the absence of a specified notice period, either party may terminate with 30 days' written notice. Upon termination, all outstanding invoices become immediately due and payable.

Image Digital reserves the right to terminate any agreement immediately if a client breaches these Terms or the terms of their client contract.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Image Digital is registered and operating. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

12. Changes to These Terms

We reserve the right to update or amend these Terms & Conditions at any time. Changes will be effective upon posting to our website with an updated 'Last Updated' date. Continued use of our website or services following any changes constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Image Digital

Email: hello@imagedigitalagency.com

Website: www.imagedigitalagency.com

We are committed to resolving any concerns you have about our handling of your personal data.